COVID-19 FAQ

St. Clair Insurance Brokers Inc. continues to keep our customers up to date on how we’re operating due to the ever-evolving COVID-19 protocols. Of utmost importance is ensuring the health and safety of customers, employees, and partners.

We ask that you contact our office via email or telephone communication until we’re back to normal operations. We’ll keep this page up to date as our applicable Public Health Units.

WINDSOR / TECUMSETH OFFICE

Our Windsor / Tecumseth Office is now closed to the public in order to comply with our Public Health Unit’s instructions.

  • Please note that all employees continue to work from home at this time while branches remain closed to the public. You can find our detailed staff directory here in order to contact us.
  • If you need to make a payment, please contact our office or visit this page for online payment options and further information. You can reach us by calling or directly contacting one of our team members.
CHATHAM OFFICE

Our Chatham Office is now closed to the public in order to comply with our Public Health Unit’s instructions.

  • Please note that all employees continue to work from home at this time while branches remain closed to the public. You can find our detailed staff directory here in order to contact us.
  • If you need to make a payment, please contact our office or visit this page for online payment options and further information. You can reach us by calling or directly contacting one of our team members.
GENERAL FAQ

In an attempt to assist our customers with issues related to COVID-19, we have gathered a list of common questions and answers for both personal & commercial customers. If you have additional questions that are not covered in the links below, please contact our office. This situation is evolving daily and insurers continue to make announcements regarding relief for policyholders. We will attempt to keep this information as up to date as possible as we work through this together.

Commercial Lines FAQ

Personal Lines FAQ